FAQ

  1. What should i expect after the payment has been made?
    You will receive an email or a call confirming all the details you have provided to us e.g Hotel address, telephone no. etc This is to ensure our guide will come to a correct address and time.
  2. Does travel insurance include in my tour?
    Travel insurance is not included in the tour.
  3. Does accommodation include for tour more than 1 day?
    Accommodation is not included in the tour. However you could ask us to find and book a suitable hotel based on your budget with a separate cost.
  4. Does entrance fees include in my tour?
    Yes. Entrance fee is included for anyone in the tour unless it is mentioned otherwise. Don't be surprised if your tour cost is expensive because some places have high-priced admission fees.
  5. Does meals and drinks include during my tour?
    Unfortunately no. We believe everyone has different taste and the menu should not be restricted by our thoughts.
  6. I want to cancel my tour. Would i get the money back?
    Please refer to the payment terms in the booking page
  7. What to wear during my tour?
    Please wear appropriate clothes to the places you are visiting based on the categories mentioned during the booking process. Some religious sites require a decent dress. Bring your own flashlight if it is involving night activities. We recommend tourists to bring extra clothes.
  8. Destination i want to visit is not in the website.
    You can request for a "Special Tour" and inform us your favorite places. We will try to work it out. Please expect 2 to 3 days time in receiving the quotation.
  9. I am travelling in a group and need a bigger transportation.
    At the moment there are only two types of transportation (Sedan & MPV). If you would prefer to have a tour in a bigger transportation like van or bus, you should request for a "Group Tour". Please expect 2 to 3 days time in receiving the quotation.
  10. Where the pickup and drop-off can be made?
    The pickup and drop-off should be made from any hotel located in Kuala Lumpur/Selangor. You could also request for the airport transfers with additional charges.
  11. How can i request more places after the payment or during my tour?
    You could ask your private tour guide to visit the additional places (extra charges may apply)